Privacy Policy - SHA Yoga in Kerala

1. About Sha Yoga Varkala

Sha Yoga Varkala provides traditional yoga, meditation, Ayurveda and wellness experiences in Varkala, Kerala, India. Our services may include yoga retreats, Ayurveda and Panchakarma programs, Yoga Teacher Training Courses, online yoga classes, meditation, wellness programs, accommodation-related services, and related activities.

Our contact details are:

Sha Yoga Varkala
Varkala, Trivandrum, Kerala 695141, India
Phone: +91 98473 20934
Email: shayogavarkala@gmail.com
Website: https://shayogavarkala.com/

2. Information We Collect

We may collect personal information when you voluntarily provide it to us through our website, email, phone, WhatsApp, booking forms, contact forms, payment processes, or other communication channels.

The information we may collect includes:

Personal Information

• Full name
• Email address
• Phone number
• WhatsApp number
• Country of residence
• Nationality, where required for booking or administrative purposes
• Arrival and departure information
• Booking and accommodation details
• Course or retreat preferences

Communication Information

When you contact us, we may retain information contained in your messages, enquiries, emails, or other communications so that we can respond to you and provide appropriate services.

Payment Information

When you make a payment or booking, payment-related information may be processed through the relevant bank, payment provider, PayPal, UPI, card processor, or other payment service.

Sha Yoga does not intend to store complete credit/debit card numbers or banking passwords on its website. Payment information may be handled directly by third-party payment providers according to their own privacy policies and security practices.

Health or Wellness Information

Certain yoga, Ayurveda, Panchakarma, wellness, or retreat programs may require participants to voluntarily provide relevant health or wellness information so that our teachers or practitioners can better understand individual requirements.

You should only provide health information when it is relevant and necessary for your participation or treatment.

We will use such information only for the purposes for which it was provided and will take reasonable measures to protect it.

3. Information Collected Automatically

When you visit our website, certain technical information may automatically be collected.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Date and time of visits
• Referring website
• General website usage information
• Approximate geographic information derived from technical data

This information may be used to understand website traffic, improve website performance, maintain security, and improve the user experience.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small text files stored on your device that help websites remember information and understand how visitors use the website.

We may use cookies for purposes such as:

• Website functionality
• Security
• Remembering preferences
• Understanding website traffic
• Improving website performance
• Website analytics
• Marketing or advertising, where applicable

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. How We Use Your Information

We may use your personal information for legitimate business and service-related purposes, including:

• Responding to enquiries
• Processing retreat or course bookings
• Confirming reservations
• Providing yoga and wellness services
• Providing accommodation-related services
• Processing payments
• Communicating about your booking
• Sending important course or retreat information
• Providing customer support
• Managing online yoga classes
• Improving our website and services
• Understanding customer preferences
• Preventing fraud and unauthorized activity
• Maintaining website security
• Meeting legal or regulatory obligations
• Sending promotional communications where permitted and where you have provided appropriate consent

We will not use your personal information for purposes that are incompatible with the reason for which it was collected unless permitted or required by applicable law.

6. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share limited personal information with trusted service providers where necessary to provide our services.

These may include:

• Payment processors
• Banks and financial institutions
• Website hosting providers
• Website maintenance providers
• Email or communication service providers
• Booking and reservation platforms
• Analytics providers
• IT and security service providers
• Accommodation or transportation providers where necessary for your booking
• Professional advisers or legal authorities where required by law

Third-party service providers may process information according to their own privacy policies and applicable laws.

7. Third-Party Payment Services

Sha Yoga Varkala may offer payment methods such as bank transfer, PayPal, debit/credit card payments, UPI, or other payment methods.

Payments may be processed by third-party providers. When you make a payment through a third-party provider, your information may be subject to that provider's privacy policy and terms.

We recommend reviewing the privacy policies of the payment provider you use before completing a transaction.

We do not request or intentionally store your payment passwords, PINs, or complete card security credentials.

8. Online Yoga Classes

Our online yoga programs may use third-party communication platforms such as Zoom, Google Meet, or similar services.

If you participate in an online class, your personal information may be processed by the relevant platform.

You should review the privacy policy and terms of the platform you use to attend the class.

9. Marketing Communications

If you voluntarily subscribe to our newsletter, mailing list, or promotional communications, we may use your email address or other contact information to send:

• Yoga course information
• Retreat announcements
• Special offers
• Schedule updates
• Wellness information
• Other relevant promotional content

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option included in the relevant communication.

Please note that even if you opt out of marketing communications, we may still contact you regarding an existing booking, payment, course, retreat, or other service-related matter.

10. Testimonials, Reviews and Photographs

With appropriate permission, we may publish testimonials, reviews, photographs, videos, or other content provided by participants for promotional purposes.

We will not intentionally publish private personal information without appropriate authorization.

If you believe that your photograph, testimonial, or other content has been published without appropriate permission, please contact us so that we can review your request.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against:

• Unauthorized access
• Accidental loss
• Misuse
• Unauthorized disclosure
• Alteration
• Destruction

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time information is retained may depend on:

• The nature of the information
• The purpose for which it was collected
• Your relationship with Sha Yoga
• Booking and financial requirements
• Legal, accounting, or regulatory requirements
• Dispute resolution requirements

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it.

13. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent where processing is based on consent
• Object to certain processing activities
• Request restriction of certain processing
• Opt out of marketing communications
• Ask questions about how your information is being used

To exercise a privacy-related right, please contact us using the details provided below.

We may need to verify your identity before completing certain requests.

14. International Visitors

Sha Yoga Varkala welcomes visitors and students from India and other countries.

If you contact us, make a booking, or participate in one of our programs from outside India, your personal information may be processed in India or by service providers located in other countries.

By providing your information and using our services, you understand that your information may be transferred and processed in accordance with applicable law.

15. Links to Other Websites

Our website may contain links to third-party websites, including payment services, social media platforms, booking platforms, online meeting services, or other websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to read the privacy policy of any third-party website you visit.

16. Google Analytics and Similar Services

We may use analytics tools to understand how visitors interact with our website and to improve our services.

These services may collect information such as:

• Device information
• Browser information
• Website usage
• Pages visited
• Approximate location
• Referral information

Analytics providers may use cookies or similar technologies.

Where applicable, you can manage certain analytics preferences through your browser or the tools provided by the relevant service.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our services
• Changes to our website
• Changes to technology
• Changes in legal or regulatory requirements
• Changes to our privacy practices

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Sha Yoga Varkala
Varkala, Trivandrum, Kerala 695141, India

Phone: +91 98473 20934
Email: shayogavarkala@gmail.com
Website: https://shayogavarkala.com/

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.

19. Consent

By using our website, contacting Sha Yoga Varkala, submitting information through our website, making a booking, or participating in our services, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, we will obtain consent for specific processing activities as required by law.

Sha Yoga Varkala reserves the right to update this Privacy Policy as necessary to maintain transparency and comply with applicable legal requirements.

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